The partnership enabled constant monitoring and delivery of targeted notifications, allowing proactive issue resolution. Daily automated intelligence briefings guided the team, focusing their efforts efficiently. The result, in just six months with Gistia Intelligence, Gravity witnessed the following results:
- Reduction in Denial Rates: Gravity Diagnostics achieved a significant 24% year-over-year decrease in denial rates from 2021 to 2022.
- Amplified Denial Resolutions: The partnership with Gistia led to a remarkable 370% increase in denial resolutions from May 2021 to April 2022.
- Boost in Average Payment Rates: Gravity Diagnostics experienced a 27% year-over-year increase in average payment rates from 2021 to 2022.