12 min readCase Study

Pharmaceutical QC Laboratory LIMS Implementation

How a pharmaceutical manufacturer achieved FDA 21 CFR Part 11 compliance while reducing batch release time by 58%.

Part 11
FDA Compliance
-58%
Batch Release
100%
Audit Trail
47→0
Excel Eliminated

The Problem: Hybrid Systems and Data Integrity Gaps

Apex Pharmaceuticals operates three QC laboratories supporting a mid-size generic drug manufacturing operation. They'd just received a Form 483 from an FDA inspection with three observations related to data integrity and electronic records.

Incomplete Audit Trails

Legacy LIMS tracked changes to final results but not raw data

Weak Access Controls

Former employees still had active accounts, analysts could modify results they shouldn't

Inadequate E-Signatures

No two-factor verification, same credentials for login and signing

Excel Everywhere

47 active spreadsheets for intermediate calculations—not Part 11 compliant

The Approach: Compliance First

Phase 1
Gap Assessment and Remediation Plan (2 months)

Documented all Part 11 requirements and ALCOA+ principles against current state.

Phase 2
LIMS Selection and Design (3 months)

Selected pharma LIMS with native Part 11 support, biometric signatures, and bidirectional instrument integration.

Phase 3
Data Migration and Validation (5 months)

Migrated 5 years of data, executed IQ/OQ/PQ, generated ~2,400 pages of validation documentation.

Phase 4
Training and Go-Live (2 months)

Trained every user on the why behind the system, staggered go-live across three laboratories.

The Results

Apex passed their follow-up FDA inspection with no repeat observations.

MetricBeforeAfterChange
Audit trail completeness~60%100%Complete
E-signature complianceNon-compliantFully compliantAchieved
Uncontrolled spreadsheets47 active0Eliminated
Batch release timeBaselineImproved-58%

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