Helping a National Lab Turn Hours of Data Errors into Seconds of Insight
Lab Metrics (BI-as-a-Service)
The Challenge
A national pathology lab was drowning in data, but they couldn't get any real insights from it. They had multiple LIS and billing systems across their different locations, and trying to get them all to talk to each other was a nightmare. They were dealing with over 300 data errors every single day, and running a simple query could take minutes, if it worked at all.
They knew the answers they needed were buried in their data, but they had no way to get to them. They were stuck in a reactive mode, constantly fixing errors instead of proactively improving their business.
Pain Points
300+ data errors every day
Query response times of several minutes
Disparate systems that didn't talk to each other
No single source of truth for their data
Inability to get timely business insights
How We Helped
We used our Lab Metrics (BI-as-a-Service) to create a centralized Laboratory Operations Data Layer. This brought all their data together into one place and gave them the tools to finally make sense of it.
Centralized Data Warehouse
We built a data layer on AWS that could pull in and standardize data from all their different LIS and billing systems, creating a single, clean source of truth.
Standardized HL7 Processing
We created a new, standardized workflow for processing all their HL7 messages. This eliminated the inconsistencies that were causing hundreds of daily errors.
Real-Time Analytics Dashboards
With all the data in one place, we built a series of real-time dashboards that gave them instant visibility into their operations, from test volumes to billing performance.
Measurable Impact
The new data layer had a huge, immediate impact on their ability to see and understand their business.
Better Data Quality
Standardizing the HL7 processing eliminated over 300 data errors every day, which meant they could finally trust their data.
Faster Insights
With a centralized data warehouse, queries that used to take minutes now returned results in seconds, enabling real-time decision-making.
A Strategic Advantage
The real-time visibility into their operations gave them a level of business intelligence that their competitors simply didn't have.
Additional Key Outcomes
A single source of truth for all operational data
Proactive issue detection instead of reactive firefighting
Real-time dashboards accessible across the organization
A scalable data platform built for future growth
Strategic Value
This project was about more than just fixing errors or speeding up queries. By building a centralized data layer, we gave them a level of visibility and control that fundamentally changed the way they operate. They went from being reactive and error-prone to being proactive and data-driven. That's the kind of transformation that creates a lasting competitive advantage.
Related Success Stories
Smart Lab Order Workflow for a National Pathology Lab
Optimizing Provider Workflows for a National Pathology Network
Building a Custom LIS for Improved Efficiency
Think We Could Help Your Lab?
If you're dealing with data errors or struggling to get insights from your systems, we'd be happy to chat. See how our Lab Metrics (BI-as-a-Service) can give you a single source of truth for your data.
Centralize data from multiple LIS and billing systems
Eliminate data errors and inconsistencies
Get real-time, actionable business insights
Build a scalable data platform for the future