Helping a National Lab Launch a Drive-Through Testing Site in Record Time
LIMS Modernization & Upgrades
The Challenge
When the COVID-19 pandemic hit, a national diagnostics lab needed to move incredibly fast. They wanted to set up a drive-through testing site, but their existing systems were built for traditional lab work, not a high-volume, public-facing operation. They needed a completely new digital solution, and they needed it live in a matter of weeks.
The challenge was to create a system that could handle everything from patient registration and scheduling to sample tracking and result delivery, all while being easy to use for both patients and staff in a fast-paced, drive-through setting.
Pain Points
Need for a rapid, high-volume testing solution
Existing systems not designed for drive-through workflow
Manual, paper-based processes would be too slow
Short timeline to get the site operational
Patient experience had to be fast and simple
How We Helped
We jumped in with our LIMS Modernization & Upgrades service to quickly build and deploy a custom, scalable platform for their drive-through testing site.
Custom Patient Portal
We built a simple, mobile-friendly portal where patients could register, schedule their appointment, and receive their results, all from their phone.
Automated Registration & Check-in
We created a QR code system that automated the check-in process, which cut down on wait times and made the whole experience much smoother for patients.
Integrated Data Workflow
We connected the portal directly to their LIMS, so that as soon as a sample was collected, it was already in the system and ready for processing. This eliminated any manual data entry by the lab staff.
Measurable Impact
The new platform was a game-changer, allowing them to get their testing site up and running quickly and efficiently.
Better Community Service
The new system allowed them to process over 500 tests per day, providing a critical service to the community during a public health crisis.
Smoother Operations
Automating the registration and check-in process meant shorter lines, less stress for patients, and a more efficient workflow for the on-site staff.
A Stronger Position
The success of this project demonstrated their ability to adapt and innovate quickly, strengthening their reputation as a leader in the diagnostics space.
Additional Key Outcomes
A fully paperless, end-to-end digital workflow
A scalable platform that could handle fluctuating demand
Real-time visibility into testing volume and turnaround times
A positive, low-stress experience for patients
Strategic Value
This project was a perfect example of how a flexible, custom solution can enable a lab to respond to urgent needs in a way that rigid, off-the-shelf systems just can't. It showed that with the right technology partner, it's possible to move incredibly fast without sacrificing quality or reliability.
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Think We Could Help Your Lab?
If you need to get a new testing program off the ground quickly, we'd be happy to chat. See how our LIMS Modernization & Upgrades service can help you build the exact solution you need, fast.
Rapid deployment for time-sensitive projects
Custom-built to fit your unique workflow
Scalable platforms that can handle high volume
A seamless, user-friendly patient experience